Shipping policy

At Gulabi taana, we curate limited-edition collections that move fast. Because our stock is highly sought after and constantly rotating, we operate an Exchange-Only policy. This allows us to keep our inventory fresh and ensure that all customers have access to our latest items.

The Essentials

No Refunds: We do not offer cash or credit card refunds. All sales are final.

7-Day Exchange Window: You have 7 days from the date of purchase (or delivery) to request an exchange.

Limited Stock: Because our items are limited, we cannot always guarantee that the same item will be available in a different size or color.

Exchange Requirements

To be eligible for an exchange, your item must meet the following criteria:

Condition: The item must be unworn, unwashed, and in the same condition that you received it.

Tags/Packaging: All original tags and packaging must be intact.

Proof of Purchase: A valid receipt or order number is required.

Note: We reserve the right to refuse an exchange if the item shows signs of wear or damage not present at the time of sale.

How to Process an Exchange

Check Availability: Contact us at [Insert Email/Phone] to see if your desired replacement item is in stock.

Ship or Drop Off: Once confirmed, send the item back to us or visit our storefront.

Final Selection: If your preferred item is out of stock, you may exchange your purchase for any other item of equal value currently in the shop.

Why This Policy?

We want to be transparent with our community. Because we carry limited quantities, holding onto items for long periods prevents other customers from enjoying them. By sticking to a strict 7-day exchange window, we keep our "stock running" and ensure there is always something new for you to discover!

Thank you for supporting our small business and helping us keep things moving!